Reference

Terms and Conditions That Apply to Your 77fbd Account

These terms set out the rules that govern your account on 77fbd — how you open it, fund it through bKash, Nagad or Rocket, and what both sides are responsible for.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and verification conditionsAccount suspension policyJurisdiction-dependent access
77fbd Terms and Conditions That Apply to Your 77fbd Account
HOW WE APPLY RULES

How 77fbd Handles Your Account Under These Terms

Account security and fair application of these terms are things we keep consistent. Every account is tied to a single verified identity, and wallet details — whether bKash, Nagad or Rocket — must match the account holder on record. If we detect a mismatch during a withdrawal verification, we will pause the transaction and contact you through your registered channel before taking further action.

Identity Verification We verify account details against the wallet name on your bKash, Nagad or Rocket account. Any mismatch triggers a manual review before funds are released.
Terms Enforcement Breaches such as duplicate accounts or misuse of wallet credentials are reviewed by our compliance team. You will be notified of any action taken against your account.
Account Data Retention We retain your account data and transaction history in line with our data policy. You can request a copy of your records through the account settings page.
Terms Update Process When we revise these terms, the updated version is dated and posted here. We send a notice to your registered account so you can review changes before your next session.
CONTACT TERMS TEAM

How to Reach Us About These Terms

If anything in these terms is unclear — or if you want to raise a concern about how a rule has been applied to your account — our support team is the right starting point. You can reach us through live chat inside your account, by email, or through the help section on the mobile site. We aim to respond to terms-related queries with the specific clause reference relevant to your question.

Live Chat Start a chat session from inside your account dashboard. Quote the terms clause you want to discuss and our agent will pull up the relevant section for you.
Email Support Send your query to our support address listed in the account help section. Include your account reference and the specific terms point you are asking about.
Mobile Help Section On the mobile site, the help section carries a direct link to submit a terms query. Useful when you are accessing the platform on a phone via bKash or Nagad wallet flow.

Common Questions About These Terms

These are the questions we get asked most often about how our terms work in practice — covering account rules, wallet conditions, and what happens if something goes wrong.

Yes. Every deposit and withdrawal through bKash, Nagad or Rocket is covered by these terms. The wallet name on each transaction must match your registered account identity.

No. Each person may hold one account only. Multiple accounts under the same name or wallet details are a breach of these terms and will be reviewed by our team.

We will notify you through your registered account channel. Continuing to use the platform after that notice means you accept the updated terms as they stand.

Access depends on your local law and eligible region. We do not confirm that the platform is lawfully available in every area. Check the rules that apply where you are.

Contact us via live chat or email with your account reference and the clause you want to dispute. Our support team will review the decision and respond with the relevant terms detail.

Yes. You can request your account records through the settings page or by contacting support directly. We will provide transaction history in line with our data retention policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.